What to do if you have a complaint
If you wish to register a complaint, please contact:
In writing: Write to Complaint Department, Intrinsic Financial Planning Ltd & Intrinsic Mortgage Planning Ltd, Wiltshire Court, Farnsby Street, Swindon, SN1 5AH.
By phone: Telephone 01793 647400.
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.